Credit Team Leader

Overview

We have an opportunity for an experienced Team Leader to join our Credit (B2B) team in a hands on role providing front line leadership to a small team. The successful candidate will be responsible for risk management to maximise sales whilst protecting the business from unnecessary commercial risk and timely collection of balances owing the company.

Key responsibilities

• Day to day support of the B2B team to address queries, questions and support individual growth and development
• Drive and promote excellence to “get it right first time” with Account Managers and Direct Reports
• Build a team environment focusing on personal development, accountability and inclusivity
• Dispute management within the team and with Account Managers
• Scheduled ledger reviews of overdue customers with direct reports on B2B
• Lead quarterly performance reviews for direct reports.
• Reduce overdue debtor balances on an ongoing basis in line with monthly targets
• Credit Risk analysis to include review and interpretation of credit reports
• Management of credit limits in line with credit policy & credit insurance policy guidelines
• Drive query resolution through close liaison with all other internal departments
• Proactive, effective communication with all customers
• Relationship management with internal and external stakeholders.

Skills & Attributes

• Intermediate to Advanced Excel skills & good working knowledge of Outlook
• SAP competency
• Problem solving skills, thinking outside the box is a prerequisite
• Excellent organisational skills
• Ability to multi-task and manage time effectively
• Accuracy and attention to detail are essential
• Excellent verbal and written skills
• Numerate with an ability to analyse data
• Ability to work as part of a hard working team to meet deadlines and targets
• Institute of Credit Management Certificate/Diploma (preferred)
• ILM 3 Certificate in Leadership (preferred)
• 4+ years Credit experience (preferred)

Please send your CV to careers@cmsdistribution.com with subject line: Credit Team Leader, or apply via LinkedIn.