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Junior Secure Remote Specialist

  • CloudAssist
  • Clare

To apply for this job email your details to cv@cloudassist.ie

Junior Secure Remote Specialist – CloudAssist are currently seeking a Secure Remote Specialist who has a keen interest of Microsoft Cloud Services and the Microsoft Power Platform to join our team. This is a remote working position, and it is preferred that the candidate has previous experience of working from home whilst interacting successfully with external customers. Onboarding training will be provided for both remote working and delivering customer facing assessments.

 

As a Secure Remote Specialist, you will work remotely from the comfort of your home while working within a dynamic and supportive environment. You should be able to confidently deliver remote assessments to our customer base. The role will require you to work with external customers primarily through Microsoft Teams to identify their challenges & prioritize use cases which will result in a clear path to success for the customer in assisting Microsoft Teams Adoption. You should be an advocate for the customer and put yourself in their shoes to understand their true need and deliver the art of the possible. You should act as a business coach and think about the customer’s business holistically when developing potential solutions.

 

Primary Job Responsibilities

To deliver Microsoft tailored assessments to clients covering topics such as:

  • The capability of the Microsoft Teams platform
  • Business process automation using low-code and custom apps across the
    Power Platform
  • App governance for IT admins relating to integrating business apps into Teams securely
  • Adoption (end-user training, workload introductions & support resources)

Working with clients on Proof of Concept and Pilot initiatives based around the Microsoft Power Platform

Identify and define technical solutions to enhance business systems and process improvement needs using workflow, data optimization and automation tools (primarily through the Power Platform)

Develop & document best practices with regards to assessment delivery

Requirement to stay abreast of all new Microsoft products and updates to the existing product suite

Become Microsoft certified through formal online proctored Microsoft exams as required

 

The ideal candidate should have:

Microsoft 365 experience & advanced knowledge of the wider Microsoft Power Platform

  • Power BI
  • Power Apps
  • Power Automate
  • Power Virtual Agent

Well-organized, self-starter that can work independently with minimal direction

Effective time management skills including the ability to multi-task, organize and prioritize

Ability to research and grasp technical information across multiple tools whilst interacting with the customer

Proven track record of being incredibly resourceful in identifying customer challenges

Be comfortable with change, particularly supporting an evolving product suite

Possess a desire to be a Customer Champion though customer empathy and advocacy

Prioritizes communication and presentation skills with the ability to effectively adjust language to the target audience (CFO, CEO, IT, Operations etc.)

Study or Degree in an IT related field or have a CompTIA A+ Security Certification

Interest in working with (but experience not necessary in):

  • JSON
  • API integrations
  • SQL

Additional must have Requirements

We require that the candidate has a quiet and professional workspace with a locked door

High-speed internet service (25 MB download and 5 MB upload) from a reliable provider

Successful completion of a pre-employment assessment and background check

 

If interested, please email the details on why you would be a suitable fit with the subject line – Secure Remote Specialist to cv@cloudassist.ie

To apply for this job email your details to cv@cloudassist.ie