Senior IT Manager

Our Client is looking to recruit a Senior IT Manager to join their established team in Castlebar.

As a key sponsor of business change, you must be able to communicate effectively with both the IT team and other colleagues around the Company, as well as external suppliers.

You should be able to draw on your significant IT Management experience, preferably in the retail sector, to quickly establish your knowledge and credibility in this role. As well as being a “steady hand” to ensure effective “day to day” IT Operations, it is critical you have a view to the future to help shape and suggest the changes and innovations that we need to support the business across our online, distribution and store network as we continue to grow.

The successful candidate will:

Have experience of working with senior management to drive the IT Development and Process Improvement initiatives
Overall management of the SAP ERP system and service delivery, including scoping and delivering platform improvements.
Development and overall management of existing (SAP Commerce Cloud/SAP Hybris) and new e-commerce marketplace integrations
Lead the communication, evaluation and recommendation of innovative new IT systems, processes, applications and equipment that have the potential to drive sales, support business growth and deliver operational efficiencies
Accountable for all technical design, development, testing, and delivery as the overall technical lead across these functions
Have experience of introducing standard IT Project Management methodology and performance monitoring, as well as workload and resource planning
Ensure all software / technical design documentation feeds into the implementation phase of all projects
Ensure that all users derive maximum benefit from the implementation of these systems, through effective communication and the provision of up-to-date process documentation and training
Regularly review technology design for existing solutions and flag for update where appropriate
Review of current BI set up, plan BI improvements and integration across all departments
Working with 3rd party vendors where required to deliver upgrades, system maintenance, and other improvement projects.
Ensure that strict budgetary control is applied to the purchase of all IT hardware, software, networks, business equipment & systems, including where necessary, third party maintenance contracts. To also include post implementation reviews
Working with the Network Engineer to ensure network and store technology is performing optimally
Be responsible for managing and mentoring the IT team, providing visible leadership, direction, development and coaching
Work with the team to encourage a culture where everyone continuously looks for opportunities to improve service and performance
Guarantee all proper legal governance and compliancy is maintained on software licensing and data held, including due regard for ethical standards and the Company’s IT policies
Safeguard that the integrity and security of all data is maintained

Experience, Qualifications & Skills:

At least 10 years IT experience, with at least 5 in a similar management position
Degree in Computer Science / IT / Engineering or related field
ITIL, project management and or lean certification and evidence of CPD is advantageous.
Strong IT background working in complex technical environments, preferably in the retail sector
Super user experience of ERP (SAP) system within a logistics, retail or warehouse environment is essential
Advanced knowledge of MS products, particularly Excel, Access and SQL Server
Previous experience liaising with 3rd party suppliers
Ability to develop and retain the IT team, nurturing talent and supporting personal development
Strong investigative and demonstrable project management experience
Excellent time management skills with proven record on prioritization of tasks to keep projects and team on track
Effective communication skills

For further information on this role please contact Sylvester on 087 6723533 or at sylvester.jennings@arconrecruitment.com