CLDC is currently recruiting Training and Administration Officer to support work under the Social Inclusion and Community Activation Programme (SICAP). The position is full time (35hrs per week) to end of 2023, subject to funding.

 

Applications to include CV and cover letter to be forwarded to imatthew@cldc.ie or Iyabo Matthew HR, CLDC, Unit 1 Westgate Business Park, Kilrush Rd, Ennis, Co. Clare.

For a full role description and person specification please see www.cldc.ie or contact imatthew@cldc.ie.

Closing date for applications is Wednesday, 25th January 2023.

Garda Vetting may apply.

 

Clare Local Development Company is an equal opportunities employer.

 

CLDC is currently recruiting a Roma Inclusion Project Worker to provide advocacy, community development and health information supports to the Roma Community in Co. Clare. The position is 28 hours per week to end of 2023, subject to funding.

 

Applications to include CV and cover letter to be forwarded to imatthew@cldc.ie or Iyabo Matthew HR, CLDC, Unit 1 Westgate Business Park, Kilrush Rd, Ennis, Co. Clare.

For a full role description and person specification please see www.cldc.ie or contact imatthew@cldc.ie.

Closing date for applications is Wednesday, 25th January 2023.

Garda Vetting may apply.

 

Clare Local Development Company is an equal opportunities employer.

CLDC wish to recruit for the following position:

Finance Manager

(Full-time position)

As a member of the CLDC senior management team, the Finance Manager will be responsible for the management of the company’s finances.  The role will involve management and oversight of the company’s financial function and finance team, strategic financial planning, financial budgeting for CLDC operations and programmes, financial management systems, policies and procedures, and financial monitoring and reporting.

For a full role description and person specification please contact Iyabo Matthew at imatthew@cldc.ie

 

Applications to include CV and cover letter, should be sent to Iyabo Matthew, HR Department, CLDC, Unit 1 Westgate Business Park, Kilrush Rd, Ennis, Co. Clare, V95 PXY3 or imatthew@cldc.ie

Closing date for receipt of applications is Friday February 10th, 2023

Clare Local Development Company is an equal opportunities employer

 

Junior Secure Remote Specialist – CloudAssist are currently seeking a Secure Remote Specialist who has a keen interest of Microsoft Cloud Services and the Microsoft Power Platform to join our team. This is a remote working position, and it is preferred that the candidate has previous experience of working from home whilst interacting successfully with external customers. Onboarding training will be provided for both remote working and delivering customer facing assessments.

 

As a Secure Remote Specialist, you will work remotely from the comfort of your home whilst being part of a dynamic and supportive environment. You should be able to confidently deliver remote assessments to our customer base. The role will require you to work with external customers primarily through Microsoft Teams to identify their challenges & prioritize use cases which will result in a clear path to success for the customer in assisting Microsoft Teams Adoption. You should be an advocate for the customer and put yourself in their shoes to understand their true need and deliver the art of the possible. You should act as a business coach and think about the customer’s business holistically when developing potential solutions.

 

Primary Job Responsibilities

To deliver Microsoft tailored assessments to clients covering topics such as:

  • The capability of the Microsoft Teams platform
  • Business process automation using low-code and custom apps across the
    Power Platform
  • App governance for IT admins relating to integrating business apps into Teams securely
  • Adoption (end-user training, workload introductions & support resources)

Working with clients on Proof of Concept and Pilot initiatives based around the Microsoft Power Platform

Identify and define technical solutions to enhance business systems and process improvement needs using workflow, data optimization and automation tools (primarily through the Power Platform)

Develop & document best practices with regards to assessment delivery

Requirement to stay abreast of all new Microsoft products and updates to the existing product suite

Become Microsoft certified through formal online proctored Microsoft exams as required

 

The ideal candidate should have:

Microsoft 365 experience & advanced knowledge of the wider Microsoft Power Platform

  • Power BI
  • Power Apps
  • Power Automate
  • Power Virtual Agent

Well-organized, self-starter that can work independently with minimal direction

Effective time management skills including the ability to multi-task, organize and prioritize

Ability to research and grasp technical information across multiple tools whilst interacting with the customer

Proven track record of being incredibly resourceful in identifying customer challenges

Be comfortable with change, particularly supporting an evolving product suite

Possess a desire to be a Customer Champion though customer empathy and advocacy

Prioritizes communication and presentation skills with the ability to effectively adjust language to the target audience (CFO, CEO, IT, Operations etc.)

Study or Degree in an IT related field or have a CompTIA A+ Security Certification

Interest in working with (but experience not necessary in):

  • JSON
  • API integrations
  • SQL

Additional must have Requirements

We require that the candidate has a quiet and professional workspace with a locked door

High-speed internet service (25 MB download and 5 MB upload) from a reliable provider

Successful completion of a pre-employment assessment and background check

 

If interested, please email the details on why you would be a suitable fit with the subject line – Secure Remote Specialist to cv@cloudassist.ie

Overview: Mobility is currently experiencing a wave of disruptive forces that are profoundly changing the way citizens interact with their environment. Future Mobility Campus Ireland (FMCI) is an exciting innovation in Ireland, tasked with the goal of reimagining future mobility in both urban and non-urban settings. The specific goal of FMCI is to develop a mobility campus in Shannon that will be at the forefront of global mobility innovation and to act as a catalyst for world-leading developments in the mobility domain.

FMCI is now seeking to recruit a CAV Engineer to implement and develop FMCI’s engineering capabilities. Reporting directly to the COO, the task of the roles will be to contribute to the development of this project from its current start-up stage to its full fruition.

Role Details

  • Deliver innovative, world leading solutions to meet current and future challenges for Future Mobility development and deployment.
  • Deliver high quality engineering and consultancy to support customer requirements aligned to the delivery of robust, safe and reliable Future Mobility technologies.
  • Build effective networks, both internally and externally, to support the growth of the business.

Key responsibilities

  • Delivering innovative, world leading solutions to support current and future client future mobility development and test requirements.
  • Leading the technical delivery of individual work packages and tasks within multiple and highly complex projects on time and to budget.
  • Work with multi-disciplinary teams to develop innovative ideas and technologies in future mobility products and services for future development programmes and commercially exploitable propositions.
  • Support the writing of technical content for proposals compliant with the client’s statement of requirements in conjunction with the technical and commercial leads.
  • Support client meetings and liaise with clients when necessary to support the winning and delivery of programmes.
  • Keeping up to date with the latest developments in this rapidly developing field to ensure we always deploy the most appropriate solution and client centric service.
  • Support the development of Future Mobility technical capabilities, internal knowledge transfer and technical team development.

Candidate qualifications:

  • Extensive experience working in the Mobility and/or Information Technology industry.
  • Highly creative with excellent analytical abilities.
  • Demonstrated teamwork skills.
  • Strong interpersonal and negotiation skills.

Good to have qualifications:

  • DevOps experience
  • Working with LabView and NI software and hardware stack
  • System admin experience
  • Cisco/Network management experience

Client Profile – Medium sized Accountancy Firm

Our client is a long-established professional practice based in County Clare. They have a reputation for providing their clients with solid advice in both accounting and tax planning. Service includes general business advice, audit, accounting, taxation, and outsourced bookkeeping. The organisation is progressive and offers excellent scope to develop to Management level.

Role – Qualified Accountant 

They wish to recruit a Senior with a number of years’ experience in practice to join the firm. Reporting to the Partners, the role will offer the successful candidate exposure to a variety of clients including medium size companies, owner managed businesses, sole traders, and high net worth individuals.

Reporting to the Management team, the role will involve:

  • Responsibility for a portfolio of clients across a range of industry sectors
  • Handling Year-end accounts preparation and audit assignments to Partner review stage
  • Liaising closely with clients
  • Researching and resolving technical queries from clients
  • Responsibility for managing the successful completion of each assignment
  • Assist in the training junior staff
  • Working on ad-hoc assignments from time to time in conjunction with the firm’s Directors

Required Skills/Experience:

  • Qualified Accountant
  • Excellent client relationship management skills
  • Commercially focused on good practice development skills
  • Proficient in numerous accounting software packages
  • Strong communication skills

Interested?

In the first instance please send your CV to Brian Fowler FCCA, Managing Director at brian.fowler@accountancysolutions.ie

Team: Sales

Location: Clare and surrounding areas

Contract: 12-Month Contract

The Business Developer role is a driving force at the heart of Coca-Cola HBC. A role where you see the positive impact of your work every day. As a Business Developer, you’ll be in charge of developing a wide portfolio of some of the most iconic global and local beverage brands.

Meeting our customers and consumers every day, you are the face of Coca-Cola HBC. In an environment of intense learning, you will elevate your skills and apply the best market practices in sales and market activation. This will help you achieve competitive results and build lasting trusting relationships with customers. Within your new high-performing and supportive team you will be working in a fast – paced, demanding but rewarding environment.

IS THIS YOU?

  • I have a proven sales track record
  • I am results-driven and adapt quickly to dynamic environments
  • I collaborate well with teams and enjoy working daily with a diverse range of people
  • I am customer focused and build trusting relationships
  • I am thirsty for self-improvement and professional development
  • I have the ability to sell, influence and build strong working relationships
  • I have a full clean driving licence
  • I am fluent in English and have an up to date working visa
  • I possess strong IT and numeracy skills
  • I have a third level qualification or working towards one (desirable)
  • I have strong influencing and negotiation skills

YOUR KEY RESPONSIBILITIES AS BUSINESS DEVELOPER

  • Your daily mission: selling and market activation of a wide portfolio of iconic global and local brands
  • You will achieve targets by implementing our sales and activation tools whilst seeking out new business
  • You will build lasting partnership relationships and find best solutions for our customers to achieve highest level of customer satisfaction
  • You will manage a territory, have dedicated routes and customers
  • You will merchandise and activate our products in customer outlets to drive sales
  • You will be collaborating and sharing best practices with your colleagues to support each other in improving your skills
  • You will continuously learn and develop
  • You will utilise customer and market insights to build sales for our customers

In-store Demonstrators – Ennis – Fri-Sun – €11 – €12 per hour
Excellent opportunity to join our In-store Demonstration team in Ennis
This is a great opportunity to be part of a promotional retail activity and increase your skills in retail, sales influencing, communication, etc. The Demonstration team are responsible for preparing and sampling our client’s premium food ranges every weekend and creating excitement around the tasting of these products. Suitable applicants will need be flexible & available to work 2-3 days each weekend (Thursday, Friday, Saturday and/or Sunday)
Ideal candidates will have some retail or promotional/sampling experience
Candidates must have:

· Fluent English

· Be proactive and have a passion for promoting & selling key brands in stores

· Excellent communication skills and a professional, but approachable manner

· Adhere to all HACCP procedures and food safety principles

· Reporting templates to be completed after each Sampling Activity

· Rate of Pay €11 – €12 per hour depending on experience

Full product training provided by our dedicated in-house training team
Be available Thursday, Friday and Saturday (10am – 5.00pm on Saturdays) Approx. 22 hours per week
If you are interested, please send CV to….. nathan.deegan@fmi.ie

INDHP1

Job Types: Part-time, Permanent

Pay: €11.00-€12.00 per hour

IT Service Delivery Manager – Hybrid – Permanent

Job overview
The purpose of this role is to own stakeholder relationship and service delivery for commercial systems and Industrial IT (IIT) services for the Shannon site and provide Windows System Administrator functions consisting of installing, configuring, and supporting Element Six’s Windows based server infrastructure both on premise and in Microsoft Azure.
This includes performing maintenance and monitoring to provide continuous availability, security, server performance, availability of the file/print services, email, and Internet services in a 24/7 available environment.
Element Six retain the services of an outsources IT support company, a key requirement of this role is to work with the outsourced provider to ensure continuity of IT service to all Element Six staff globally.

Duties and tasks:
Monitor and control priority 1 and 2 calls (Incident Management).
Ensure IT services are delivered according to standard operating procedures and/or agreed Service Level Agreements (SLA).
Focus on customer service, troubleshooting and immediate time-bound response for the end user.
Escalate complex queries to the relevant regional support organisation.
Monitor the performance, cost & demand (quality and volume) within the business economic context and approved budgets.
Identify service improvement opportunities from data trend analysis and customer need/input.
Outsourced team management to ensure effective resource utilisation across the portfolio.
Manage, support, and ensure operating viability of LAN (Local Area Network) and WAN (Wide Area Network) both wired and wireless for all hours of operation, and report any abnormalities to the technical support manager.
Manage Active Directory privileges, access right and computer environment by using Group Policy.
Provide Microsoft M365 Email Server Support.
Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities.
Assist in the planning, design, documentation, and implementation of various information systems to include servers.
network equipment, and software applications.
Ensure Windows server availability compliance to Service Level Agreements.
Support the Disaster Recovery Plan for networks and systems.
Ensure infrastructure systems and services are operating at optimal level to ensure business functions, high availability and recoverability.
Install new or rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project or operational requirements.
Install new software releases, evaluate, and install patches and resolve security or software related problems.
Use a ticket management software to track progress on issues until resolution and closure.
Work with developers, DBA service providers and datacentre operators to coordinate the resolution of problems and issues.
Perform daily system monitoring, analyse logs, verify the integrity and availability of all hardware, server resources.
systems and key processes, review system and application logs, and verify completion of scheduled jobs such as backups.
Ensure all IM services are delivered in a secure and resilient manner.

Criteria skills
Qualifications and requirements:
A bachelor’s degree in a computer-related field or equivalent.
Ability to use logic and reason to identify the strengths and weaknesses of alternative solutions, and to determine how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.
ITIL V3 or V4 qualification.

IT Experience:
Windows Server 2012- 2019.
Cisco Networking.
Microsoft Azure.
Microsoft M365.
Citrix.
Networker/ Backup Exec software.
VMware.
Hyper-V.
Microsoft SQL.

Company Benefits: Company Bonus, Pension, Health Insurance, Share Options, Income Continuance, Sick Leave, Career Progression, Permanent role, Hybrid role, Wellness Initiatives, Discounted Gym, CSR Initiatives

Customer Service Manager

Job Overview:

Representing the voice of the customer, you will manage the performance of a multi-disciplined customer services team, the face of E6 for many of our customers.
Your focus will involve continuing to improve the customer experience, a central pillar of our strategy.
Your work will involve supporting customer requirements, commercial realities, and process enhancements.
Your daily engagement will vary, collaborating with many internal teams such as Distribution and Sales, Supply Chain, Finance, Operations, Quality, and Information Management and in turn, supporting customer calls as necessary.
You will have an excellent understanding of modern customer service methods.
You will be expected to recommend and implement business procedure changes that increase efficiencies or information quality that enhance the customer experience and are in line with our Customer Centric strategy.
Experienced with using a CRM system to its full value, you will also work with different applications to ensure E6 customers receive a high level of service.

Duties and Tasks:
Day-to-day management of a team of 10 direct reports. Building a high-performance team and knowing how to get the best results out of people whilst creating a positive work environment is crucial in this role.
You will be responsible for ensuring your team manages all customer inquiries in an accurate and timely fashion and that the function is compliant with all regulatory requirements impacting the Customer Services function.
You will set and cascade department plans and objectives that inspire the team and allow individuals to understand how their work links to the company strategy.
Whilst thinking and working strategically will be part of the role, at certain times you will also be required to complete day-to-day tasks.
You will bring ideas from your background in CX, Customer-Centric, or Customer’s First and be able to apply them in a way that is relevant to Element Six.
Continuous improvement will come naturally to you as you look at ways that existing processes can be changed to better meet the needs of the Customer, increase the quality and efficiency of support to the Business, and the team.
Safety will always be the number one priority and so you will ensure the safe working of self and local working environment.

Criteria skills

Experience.
Experience in a Customer Service environment is a must.
Primary Degree in an appropriate technical or commercial discipline, with approximately 3- 5 years managing a customer services team.
Familiar with IT systems relevant to the position and proficient in Microsoft Office.
An ability to work constructively with staff at all levels, across organizational as well as cultural boundaries, is required.
Experience in prioritizing and allocating resources as appropriate.

Customer-Centric.
Understand the customers underlying needs and problems.
Provides clarity and responsiveness to customers and partners (internal and external).
Possesses strong written and verbal communication skills.
Decision Making.Makes clear, timely decisions and gives explicit and clear guidance.
Decisions are focused on increasing or improving the company’s options and are owned.
Strong interpersonal, leadership, and project management skills are important.

Simplifies and Avoids Complexity.
Doesn’t over-engineer solutions and stays focused on the problem being solved.
Considers the implications of local decisions across the whole organisation.

Accountability.
Looks beyond what is good for the business.
Holds self and others to account.
Understands that no one can see the complete picture and values perspectives from across the business.
Capable of creating a positive relationship at all levels of the organization globally, and with both internal as well as external stakeholders.

Motivated.
Highly motivated individual and a strong finisher with the desire to see things through to completion.

Company Benefits: Company Bonus, Pension, Health Insurance, Share Options, Income Continuance, Sick Leave, Career Progression, Permanent role, Hybrid role, Wellness Initiatives, Discounted Gym, CSR Initiatives