Position Summary

Due to the success of new clients in the West of Ireland and an ever increasing workload in our Maintenance Division, we are now seeking an experienced Boiler Engineer to join the Service Department within the company.

Key Responsibilities and Requirements

  • Working on a variety of Gas + Oil Boilers servicing and repairing
  • Commercial Boiler Maintenance, fault finding and Troubleshooting
  • Position is based in the west of Ireland
  • Be On-Call one weekend per Month
  • Relevant Trade qualifications
  • Must have valid and up-to-date registration with RGII
  • Must have at least 3 years experience working with different Oil and Gas Boiler / Burners
  • Full clean Driving Licence

Benefits & Remuneration

Salary – Excellent package for the right candidate

  • Company Vehicle
  • Future Training
  • Flexible Working hours

The Role

  • Promote and generate new health insurance business across the organisation.
  • Liaise with Irish Life Health company representatives, ensuring that the clear objectives in the joint business plan are met.
  • Act as subject matter expert, being a referral point to other colleagues on health insurance products available.
  • Process policy queries and changes in line with existing client’s needs.
  • Support the annual renewal cycle, ensuring client retention.
  • Support day-to-day administrative needs associated with client’s health insurance policies.
  • Work with the Hastings Marketing Department to ensure visibility in the market.
  • This role supports clients both face to face and over the telephone.

The Person

  • Experience & knowledge in health insurance products essential
  • Minimum APA (PMI) qualified/ CIP qualified is an advantage
  • You will be customer-focused, and committed to providing an excellent service to our clients
  • Strong interpersonal skills are essential

JWR Employment Specialists are delighted to be recruiting a Systems and Network Support Technician. This role will be based in Co. Mayo. (20 minutes from Ireland West Airport Knock)

The Systems and Network Support role will be responsible for delivering a secure, available, scalable and performant computing environment to the group. This role will work alongside other support professionals ensuring our clients’ systems meet and exceed service level expectations.

You will agree and work to effective KPIs across the operational environment. You will also mentor and coach the wider team to encourage a growth mindset.

As the business changes you will ensure our clients’ systems continue to be fit-for-purpose by agreeing and implementing change improvements.

Principal Duties and Responsibilities:

  • Ensure systems are secure, available, stable and performant based on agreed SLAs and KPIs
  • Contribute to and deliver a continuous system improvement plan
  • Act as second-line support for complex IT incidents/problems reported to the Service Desk
  • Perform root cause analysis to ensure the team understands the nature of incidents/problems and feedback into the improvement plan
  • Identify and resolve application, system and network issues in order to limit business disruption
  • Coach the wider team members to ensure they have the skills to deliver exceptional service levels
  • Manage technical aspects of improvement projects
  • Liaise with strategic partners ensuring the business receives excellent service
  • Contribute to the knowledge management system and ensure all known problems and fixes are updated
  • Keep up to date with technology and service developments within the industry and make recommendations where appropriate
  • Provide advice to customers on the best use of IT systems and applications
  • Ensure policies and procedures are followed throughout the organisation

Person Specification:

  • Ability to operate under pressure within a team
  • A strong focus on continued improvements and personal development
  • Strong communicator, both verbally and written
  • Good time management and self-motivation skills
  • A lateral thinker
  • An interest in technology and its application in a business environment
  • Good customer service and communication skills
  • Analytical and problem solving capabilities
  • Ability to follow instructions and work unsupervised

A strong understanding of the following:

  • Laptop, desktop and mobile hardware support
  • Windows 10
  • Windows Server 2012, 2012R2, 2016, 2019
  • Active Directory Services
  • Microsoft/Office 365 administration and support
  • Microsoft Exchange

 

  • An understanding of ITIL processes and procedures
  • ·A general understanding of the following:
  • Linux OS
  • Cyber-security – threat prevention and detection technologies
  • Experience of cloud services (Azure and/or AWS)
  • Experience using an IT Service Management Tool
  • Fundamentals of Networking including firewalls, routing, switches etc.
  • Telecoms administration
  • Experience using SAP is desired but not essential

JWR Employment Specialists are delighted to be recruiting a Junior Buyer for our client who is leading mechanical & electrical building services company based in the west of Ireland. This role will be based in Co. Mayo.

Responsibilities of the position include, but are not limited to:

  • Placing of Purchase Orders onto purchase system in line with company procedures
  • Maintaining the purchase system, updating/maintaining relevant data, preparing reports and other business tools
  • Liaising with suppliers in relation to deliveries and order dates
  • Interacting with Project teams regarding purchasing and supplier queries
  • Preparation of information for commercial reports
  • Pricing support for Estimation department when required
  • Represent the Purchasing Department at company or site meetings when required
  • Support the Finance department with supplier and cost reporting information, and resolving of invoice queries
  • Comply with Walsh Group QEHS Management System requirements i.e. perform your work according to your process documents, procedures and maintaining document information/completing forms/records as required
  • Understand and apply with our QEHS policies statement in all aspects of your work

Skills and Qualification Requirements:

  • 2 years’ experience in Purchasing, ideally in a construction or engineering environment
  • Good organisational skills and IT literacy, including use of Microsoft Excel
  • Strong attention to detail and numeracy skills
  • Self-motivated with the ability to manage multiple tasks
  • Experience using SAGE software desirable but not essential

JWR Employment Specialists are delighted to be recruiting a Senior Buyer for our client who is leading mechanical & electrical building services company based in the west of Ireland. This role will be based in Co. Mayo.

Reporting to: Financial Controller

Duties and Responsibilities:

  • Managing the procurement process in the Group
  • Managing the supply chain between the Group, suppliers and Project Managers
  • Managing the purchasing process from tender budget through to site delivery
  • Negotiate price with material suppliers and maintain good relationships
  • Negotiate price and contract conditions with subcontractors (project dependent – in conjunction with Contract Managers, and QS)
  • Administering the purchasing process, ensuring purchase order procedures are correctly applied and goods-receipting procedures are reported correctly
  • Track actual costs against budgeted costs
  • Collate and submit weekly reports on purchasing to the Contracts Managers and Project Managers
  • Stock analysis and control
  • Control three way matching of purchase order, grn and invoice
  • Liaise closely with accounts function on creditors and cashflow
  • Liaise closely with QS function on forecasts, costs and cashflow
  • Comply with Walsh Group QEHS Management System requirements i.e. perform your work according to your process documents, procedures and maintaining document information/completing forms/records as required
  • Understand and apply with our QEHS policies statement in all aspects of your work

Skills and Qualification Requirements:

  • Ideally 3-5 years’ experience in a contracting buying environment
  • Experience in M&E Projects or Construction projects
  • Ideally have a professional qualification in purchasing/procurement
  • May suit a QS with purchasing experience
  • Ideally have experience in Sage purchasing software
  • Assertive negotiator with initiative and ability to improve pricing structures

JWR Employment Specialists are delighted to be working with a growing international manufacturing company located in Co. Mayo to recruit a Supply Chain Coordinator.

In collaboration with sales, applications engineering, quality assurance and supply chain, the purpose of this role is to provide critical project support to customers and internal manufacturing operations. The ideal candidate will serve as liaison between departments and communicate extensively with customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

These include, but are not limited to the following,

  • In cooperation with Key Account Managers (KAM), identify active projects and communicate with customer stakeholders to establish delivery deadlines.
  • Establish and manage the Customer Open Order reports to communicate purchase order status effectively and accurately from receipt through to delivery.
  • Effectively identifies potential risks to the execution of purchase orders and cross-functionally coordinates and communicates mitigation plans to maintain original timeline or reduce delay and impact.
  • Involvement in critical daily Supply Chain operations coordinating with Suppliers, Customers, and Key Account Managers.
  • Generate lead-time analysis documents and communicate potential extended lead times to customers.
  • Maintain and organise customer files and profiles as appropriate.
  • Submit requested management reports on time.
  • Prepare and submit analysis documents on a weekly basis.
  • Maintain and review records and reports of calls with customers on a weekly basis.

ABOUT THE COMPANY:

This company has been serving the critical needs of their client base since 1984. They have pioneered filtration technologies for the pharmaceutical and biopharmaceutical marketplace and have been instrumental in developing the standards which govern sterile filtration today. In the early 2000s, they expanded our product offering into the emerging single-use systems market by building our capacity from the ground up. Today, single-use systems, which are used in the manufacture of cutting edge and lifesaving medicines, are the fastest growing part of the business, and these are the products manufactured at the facility.

They are the largest privately held filter and single-use systems manufacturer in the world, and the fastest growing company in both of these market segments. They are fiercely independent as this best serves the needs of our customers. They relish the competitive advantages being a privately held company provides, including the ability to move quicker and execute without the need to answer to public shareholders.

PERSON SPECIFICATION:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Detailed knowledge of manufacturing operations
  • Customer service or customer interaction experience is highly desired
  • Ability to manage multiple projects simultaneously
  • Proven ability to facilitate cross-functional teamwork

EDUCATION AND/OR EXPERIENCE:

  • Must have a third level qualification in Business or other related degree from an accredited third level institution.
  • Strong analytical and problem-solving skills.
  • Must be Proficient with MS Office software including Outlook, Word, PowerPoint, Excel.
  • Working knowledge of ERP systems. Dynamics 365 would be a distinct advantage
  • Excellent interpersonal and written / verbal communication skills.
  • The ideal candidate should have a passion for planning, must be comfortable working with large volumes of data and must have a proactive and engaging style when working with internal and external customers.
  • Very good time management skills such that the successful candidate can effectively function in a fast paced and dynamic work environment.

PHYSICAL DEMANDS:

Occasional work may be done in an ISO Class 7 cleanroom environment. Powder free gloves, face masks, hairnets, gowns, and shoe covers must be worn. Because smokers continue to shed thousands of smoke particles even hours after smoking a cigarette and these particles will damage our products, only non-smokers are permitted to enter or work in the cleanroom. As a result, the successful candidate must be a nonsmoker.

OTHER CONSIDERATIONS:

As smokers continue to shed thousands of smoke particles even hours after smoking a cigarette and these particles will damage our products, only non-smokers are permitted to work in the facility.

JWR Employment Specialists are delighted to be working with a growing international manufacturing company located in Co. Mayo to recruit an experienced Production Supervisor.

The Production Supervisor will be responsible for coordinating cleanroom-based production operations in our clients’ manufacturing facility located in Castlebar, manufacturing Single-Use Process Solutions (SUPS).

SUPS are used in the manufacture of cutting edge and lifesaving medicines.  They can vary greatly in terms of size and complexity, and most are unique designs.  Typical production runs are between 10 &1000.  Our clients’ production operations accommodate this flexibility while still ensuring that these products meet the critical quality specifications demanded by their end use.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Responsible for the overall direction, coordination, and evaluation of production operatives and team leaders. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.
  • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
  • Train on our clients’ MRP/MES systems to become subject matter expert (SME).
  • Work with the SUPS production team extensively to become familiar with all aspects of production from raw materials to final packaging.
  • Demonstrate understanding of key quality attributes of our products and how to monitor/inspect for the same.
  • Oversees a team which manufactures SUPS according to design specifications which will be communicated via engineering drawings and Standard Operating Procedures (SOPs). Actively participates in the same.
  • Interfaces with computers/software which facilitates all phases of production activity including tracking of production order status, electronic batch record generation, lot control, inventory control, etc.
  • Reads SOPs to properly perform necessary manufacturing operations and sign off employees on SOPs once training is complete.
  • Maintains meticulous records of production and defects.
  • Ensure that the quality of all products leaving the facility meets predetermined standards commensurate with that manufactured at our client’s HQ facility.
  • Carefully monitor capacity to ensure that we are effectively utilizing this, however growing at a measured and sustainable rate and that quality remains the number one consideration.
  • Grow the production team based upon the aforementioned growth, including employee development opportunities and succession management of critical roles.
  • Observes automatic machinery and notifies Production Manager and the Facilities & Maintenance Technician of any irregularities.
  • Facilitates minor routine cleaning & maintenance on production equipment / in the production schedule.
  • Work with HR & EH&S to ensure adequate and effective training is provided for cleanroom personnel.

ABOUT THE COMPANY:

This company has been serving the critical needs of their client base since 1984. They have pioneered filtration technologies for the pharmaceutical and biopharmaceutical marketplace and have been instrumental in developing the standards which govern sterile filtration today. In the early 2000s, they expanded our product offering into the emerging single-use systems market by building our capacity from the ground up. Today, single-use systems, which are used in the manufacture of cutting edge and lifesaving medicines, are the fastest growing part of the business, and these are the products manufactured at the facility.

They are the largest privately held filter and single-use systems manufacturer in the world, and the fastest growing company in both of these market segments. They are fiercely independent as this best serves the needs of our customers. They relish the competitive advantages being a privately held company provides, including the ability to move quicker and execute without the need to answer to public shareholders.

PERSON SPECIFICATION:

The Production Supervisor is a management position.  Excellent organization, communication and management skills are required to effectively fill this roll.

The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully function in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Minimum 3 years’ experience leading a production team.
  • Experience with cleanroom manufacturing is desired.
  • Experience working in a regulated industry is beneficial.
  • Level 7 qualification in Business, Management, production, Engineering or related discipline would be an advantage.
  • Demonstrated track record in leading, coaching and training a team.
  • Ability to analyse and resolve problems as they arise using lean /six sigma or other problem solving methodologies.
  • Basic computer skills are essential with ability to quickly learn customized software applications.
  • Proficiency with MS Office software including Outlook, Word, and Excel is desired.
  • Must have strong English Language written and verbal communication skills.
  • Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to record production results.
  • A personal commitment to produce the highest quality product possible is essential.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SUPS production is performed in a cleanroom environment. Powder free gloves, face masks, hairnets, cleanroom suits (“bunny suits”) and shoe covers must be worn. Shorts, loose or baggy clothing is not permitted.  Makeup, hair styling products, soiled, fuzzy or frayed clothing must not be worn into the cleanroom. Because smokers continue to shed thousands of smoke particles even hours after smoking a cigarette and these particles will damage our products, only nonsmokers are permitted to enter or work in the cleanroom.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee frequently is required to walk and sit.  The employee is occasionally required to stoop, kneel, crouch, or crawl.  Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.

OTHER CONSIDERATIONS:

As smokers continue to shed thousands of smoke particles even hours after smoking a cigarette and these particles will damage our products, only non-smokers are permitted to work in the facility.

JWR Employment Specialists are delighted to be working with a growing international manufacturing company located in Castlebar to recruit a Customer Service Representative.

This position will be responsible for providing customer service support to European customers as part of the operations in our clients’ manufacturing facility located in Castlebar, Ireland. The Castlebar facility produces Single-Use Process Solutions (SUPS) that are used by biopharmaceutical and pharmaceutical customers in the manufacture of cutting edge and lifesaving medicines.

The Customer Service Representative will need to work closely with manufacturing operations to handle order processing matters, deal with general inquiries from European customers, and provide support as required to Supply Chain Operations and other relevant departments within the organisation. While our clients’ operations will ramp at a relatively slow rate to ensure smart sustainable growth, they anticipate their headcount to scale to roughly 150 in roughly five years. As such, this position will be supporting a facility with significant growth plans.

Not everyone is cut out for a role within their organization, but when a good fit is found – jointly – between an applicant and our client, it is a long-lasting relationship. Their employee retention rate is incredibly high as those who fit with their culture find it a wonderful place to work, grow and thrive.

THE FIRST YEAR

The first 12 months of this position have been outlined in the following sections to clarify direction and intention of this role:

FIRST 6 MONTHS

During this period, depending on Covid-19 restrictions, the Customer Service Representative will likely travel to our client’s customer service hub in Germany to meet with the team and gain an in depth understanding of their processes.

  • Get to know the company culture.
  • Become familiar with products and customer base.
  • Develop working knowledge of SUPS and componentry.
  • Learn to interface with MVP, D365, extranet, and SharePoint.
  • Support the departments at the Castlebar facility with tasks required to ensure the efficient processing of documentation.
  • Work closely with all departments involved in the manufacturing operations to ensure that customer orders meet their estimated delivery dates. This includes the participation in daily meetings with key departments such as Production, Quality and Supply Chain.
  • Deal with queries that arise from customers that are served by the Castlebar facility.

6 – 12 MONTHS

  • Manage the Request & Estimated Delivery dates for all Sales Orders. They are crucial to track Delivery KPI’s and metrics. The Production systems also use the dates to prioritise within the Production Plan.
  • Continue to manage queries that arise from customers that are served by the Castlebar facility and deal with customer calls.
  • Become familiar with supply chain processes and become proficient with lead-time analysis.
  • Start communicating directly with sales team Key Account Managers regarding Planning inquiries.
  • Work with Key Account Managers to determine customer delivery dates and set expectations.
  • Support the Castlebar team in meeting site KPIs, such as Delivery on Time, Order in Full, Order Entry.
  • Manage product return matters from customers and work closely with the relevant departments to ensure that the appropriate corrective actions are taken and communicated to the customer.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

These include the following, others may be assigned.

CUSTOMER SERVICE AND SITE SUPPORT:

  • Create and manage Sales Orders received on the ERP system Dynamics 365
  • Communicate Sales Order Confirmations to the Customer
  • Initiate Purchase Order Requisitions when required
  • Prepare Invoices and issue to the Customer
  • Receive and investigate all customer queries to a high professional standard
  • Release Production Orders & work closely with the Production & Warehouse team on all changes/updates.
  • Manage delivery dates to ensure priority of all Sales Orders to Production, Warehouse and Logistics.
  • Review and maintain Customer Open Orders on a daily basis.

ABOUT THE COMPANY:

This company has been serving the critical needs of their client base since 1984. They have pioneered filtration technologies for the pharmaceutical and biopharmaceutical marketplace and have been instrumental in developing the standards which govern sterile filtration today. In the early 2000s, they expanded theirproduct offering into the emerging single-use systems market by building their capacity from the ground up. Today, single-use systems, which are used in the manufacture of cutting edge and lifesaving medicines, are the fastest growing part of the business, and these are the products manufactured at the facility.

They are the largest privately held filter and single-use systems manufacturer in the world, and the fastest growing company in both of these market segments. They are fiercely independent as this best serves the needs of theircustomers. They relish the competitive advantages being a privately held company provides, including the ability to move quicker and execute without the need to answer to public shareholders.

PERSON SPECIFICATION:

The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully function in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:

  • Must have a third level qualification in Business or other related degree from an accredited third level institution.
  • The successful candidate must have experience in working in a similar type role in a manufacturing environment.
  • Experience in working in a start-up environment will be a distinct advantage.
  • The successful candidate must also possess the following skills and attributes:
  • Working knowledge of ERP systems. Dynamics 365 would be a distinct advantage
  • Willingness to seek opportunities to better the Customer experience
  • Self-motivator
  • Action orientated
  • Ability to quickly adapt to change
  • Good organisation skills
  • Good working knowledge of Excel
  • Accuracy and attention to detail
  • Excellent communication skills

LANGUAGE SKILLS:

Must have strong written and verbal communication skills in the English Language, be able to write correspondence and effective present information in one-on-one and small group situations to customers, clients, and employees of the organization. A European Language is very beneficial.

COMPUTER SKILLS:

Strong computer skills are critical to this role. Must be comfortable with MS Office Suite, Outlook, Word, Excel, PowerPoint, and Visio. Experience with using an ERP system is essential, Dynamics 365 would be a distinct advantage.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk and sit. Employee must be able to sit at a desk to perform keyboard entry, telephone functions, and must be able to occasionally lift up to 25 pounds. The employee is occasionally required to stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.

OTHER CONSIDERATIONS:

As smokers continue to shed thousands of smoke particles even hours after smoking a cigarette and these particles will damage their products, only non-smokers are permitted to work in the facility.

JWR Employment Specialists are delighted to be working with a growing international manufacturing company located in Castlebar to recruit an experienced recruiter to support the growing need for exceptional personnel growth in professional, manufacturing and operations roles in the Castlebar location. You will help develop and refine recruiting strategies, acting as a consultative partner to understand professional and manufacturing talent acquisition and deliver on the same talent needs.

The ideal individual demonstrates leadership, determination, professionalism and the ability to embrace and promote the cultural values and behaviours of our client. Not everyone is cut out for a role within their organisation, but when a good fit is found – jointly – between an applicant and our client, it is a long-lasting relationship. Their employee retention rate is incredibly high as those who fit with their culture find it a wonderful place to work, grow and thrive.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Engage with the HR Business Partner and hiring managers in relation to current and future Talent requirements.
  • Partner with hiring managers on complete recruiting life cycle (sourcing, shortlisting, interviewing, offer preparation and onboarding)
  • Source, select and screen applicants, qualify, interview, and manage candidates throughout the interview process, advise hiring managers, and assist with final offer negotiation if necessary.
  • Partner with the HRBP and HQ Talent Acquisition teams to develop, implement and review Talent Acquisition processes to ensure these processes are organised, methodical, efficient and result in measurable impact.
  • Continuous communication with candidates in order to ensure efficient running of the process and ongoing brand awareness
  • Support talent processes from recruiting to onboarding, communicating with managers, HR team and candidates to help ensure a premiere recruiting experience with the organization.
  • Utilise Talent Management software and processes to track individual KPIs and align those with Departmental and organizational KPIs.
  • Ensure compliance with all governmental regulations, regional, or international with regard to Information Security and Equal Employment practices.
  • Provide input on workforce planning by proactively seeking information in attraction, assessment, and sourcing methodologies.
  • Deliver on day-to-day tactical HR needs.
  • Perform other related duties as assigned.

ABOUT THE COMPANY:

This company has been serving the critical needs of their client base since 1984. They have pioneered filtration technologies for the pharmaceutical and biopharmaceutical marketplace and have been instrumental in developing the standards which govern sterile filtration today. In the early 2000s, they expanded our product offering into the emerging single-use systems market by building our capacity from the ground up. Today, single-use systems, which are used in the manufacture of cutting edge and lifesaving medicines, are the fastest growing part of the business, and these are the products manufactured at the facility.

They are the largest privately held filter and single-use systems manufacturer in the world, and the fastest growing company in both of these market segments. They are fiercely independent as this best serves the needs of our customers. They relish the competitive advantages being a privately held company provides, including the ability to move quicker and execute without the need to answer to public shareholders.

PERSON SPECIFICATION:

The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully function in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Relevant third level qualification.
  • 2+ years recruitment experience (in house or 3rd party agency).
  • Experience of sourcing in manufacturing industry preferred.
  • Good knowledge of Employment Law in Ireland.
  • Ability to acquire a thorough understanding of the organisation structure, operational objectives, culture, jobs, qualifications, compensation practices, and the administrative practices related to those factors.
  • Excellent verbal and written communication skills in English
  • Excellent organisational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Proficient with Microsoft Office Suite or related software.
  • Hands on experience with iCIMS or similar Applicant Tracking System and Clockwise Time & Attendance System
  • Working knowledge of utilising social media platforms to enhance the recruiting initiatives of the organisation

LANGUAGE SKILLS:

Must have strong written and verbal communication skills in English, be able to write correspondence and effective present information in one-on-one and small group situations to customers, clients, and employees of the organisation.

COMPUTER SKILLS:

Strong computer skills are critical to this role to interact with HR Systems.  Must be comfortable with MS Office Suite, Outlook, Word, Excel, PowerPoint.  Must be comfortable building spreadsheets and organising and presenting data, using pivot tables, building formulas, etc.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

OTHER CONSIDERATIONS:

As smokers continue to shed thousands of smoke particles even hours after smoking a cigarette and these particles will damage our products, only non-smokers are permitted to work in the facility.

JWR Employment Specialists are delighted to be working with a growing international manufacturing company located in Castlebar to recruit an IT Technician. The position will be located in their manufacturing facility in Castlebar&will provide support in the areas of provisioning users and systems, various system maintenance tasks, security incident response and assist with server and network administration.  The position will assist end-users with software and hardware errors as well as system upgrades.  They will further assist in various IT hardware/software deployments and test projects.

With an enterprise grade infrastructure established to ensure smart sustainable growth, our client’s anticipate their headcount at the Castlebar facility to scale to roughly 150 in five years’ time.  As such, this position will be supporting a facility with significant growth plans.

The IT department provides a competitive advantage in the marketplace.  Our client prides themselves on their advanced systems, automation, and integrated infrastructure all of which are fundamental to their manufacturing operations.  Whereas in other organizations IT might be seen simply as overhead, our client understands that their IT department has been and will continue to be one of the cornerstones of a successful growing company.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The IT Technician position is an integral part of the team in Castlebar and will locally report to the IT Systems Administrator – Castlebar.  They will also however be a part of the Global IT team. They will be responsible, along with their counterparts across the world, with ensuring regular contact within the team to ensure process consistency and the transfer of best practices.

IT Support

  • First response to manufacturing operations and end user support, MES and workstation hardware (such as barcode scanners, monitors, network connections, label printer issues, etc.)
  • Office end user support (respond to error messages, PC issues, viruses, etc.)
  • Provide first response to application issues with Microsoft Office and Dynamics 365
  • Provision and deploy new PC hardware and peripherals
  • Report and log end user helpdesk requests / new user setup
  • Help generate procedure documentation
  • Cisco telephony systems – trouble response and user provisioning

IT Maintenance

  • Help establish maintenance schedules of Castlebar IT assets in the maintenance software
  • Routine Zebra label printer maintenance.  Replace belts, etc.
  • Maintenance and organization of computer spare parts
  • Computer software updates virus and malware cleanup
  • Setup and maintenance of special workstation image backups
  • Physical monitoring of server rooms and related equipment (routers, UPS, etc.)
  • UPS battery replacements and system maintenance
  • Off hours maintenance and upgrades

IT Projects

  • Assist with hardware and software upgrades
  • Network and telephony system upgrades
  • Maintaining and creating IT documentation
  • Assist in IT infrastructure upgrades
  • Assist and support IT developers with their project needs and deployments

ABOUT THE COMPANY

This company has been serving the critical needs of their client base since 1984. They have pioneered filtration technologies for the pharmaceutical and biopharmaceutical marketplace and have been instrumental in developing the standards which govern sterile filtration today. In the early 2000s, they expanded our product offering into the emerging single-use systems market by building our capacity from the ground up. Today, single-use systems, which are used in the manufacture of cutting edge and lifesaving medicines, are the fastest growing part of the business, and these are the products manufactured at the facility.

They are the largest privately held filter and single-use systems manufacturer in the world, and the fastest growing company in both of these market segments. They are fiercely independent as this best serves the needs of our customers. They relish the competitive advantages being a privately held company provides, including the ability to move quicker and execute without the need to answer to public shareholders.

PERSON SPECIFICATION

The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully function in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Comp TIA or similar, Bachelor Degree or similar experience level.

Systems, Software and Hardware Knowledge

  • Good knowledge of the Windows Client and server operating systems (Active Directory, DNS, DHCP, etc.)
  • Familiar with Microsoft Exchange and Office 365 administration
  • Familiar with IIS Web administration, SSL certificates and domain management  is a plus
  • Familiar with supporting Microsoft Office applications
  • Printing technologies and connectivity
  • Knowledge and understanding of Virtualization technologies (VMware/Hyper-V),  Thin clients and RDP
  • Networking technologies such as TCP/IP and stack, network cabling
  • Scripting languages such as PowerShell, VBScript, batch files, etc.
  • Familiarity with Linux and other Operating systems

Language Skills

Must have strong written and verbal communication skills in the English Language.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee frequently is required to walk and sit.  Employee must be able to sit at a desk to perform keyboard entry, telephone functions, and must be able to occasionally lift up to 25 pounds.  The employee is occasionally required to stoop, kneel, crouch, or crawl.  Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.

OTHER CONSIDERATIONS

As smokers continue to shed thousands of smoke particles even hours after smoking a cigarette and these particles will damage our products, only non-smokers are permitted to work in the facility.