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IT Infrastructure Specialist
- Full Time
Aug 14, 2021
Due a growing client list, and expanding roles with existing clients, we are recruiting an IT Infrastructural Specialist. At Procloud, we deliver progressive, agile and honest IT solutions that allow our clients to create, reinvent and grow their businesses.
In your role as an IT Infrastructural Specialist you will deliver technical solutions and support to our customers, including multinationals and public sector bodies, allowing them to maximize their investment in Information Technology. The ideal candidate will have experience in customer facing roles and success implementing and supporting technology based solutions.
Building upon solid IT project experience relative to their level, the successful candidate will work with customers in:
Supporting the delivery of high quality Infrastructure solutions and technologies in diverse client environments.
Provide operational and administrative support to existing clients both remotely and onsite
The design and development of integrated solutions using the latest IT products and technologies.
Implementing cloud based solutions
Bachelor’s degree in computer science or related field preferred.
Technical Skills required for IT Infrastructural Specialist role
Understanding of IT computing technologies, business drivers, and emerging computing trends such as Cloud, Hyperconverged
Deep technical experience in infrastructure including desktop, server, cloud, networking, Virtualisation, identity, security and storage.
Understanding of how to install and configure appropriate software and functions according to specifications
Experience with Windows and associated Microsoft technologies
Experience with security and privacy of networks and computer systems
Perform troubleshooting to diagnose and resolve problems
Non – Technical Skills
Building Customer/Partner Relationships
Proven track record of driving decisions collaboratively, resolving conflicts and ensuring follow through
Presentation skills with a high degree of comfort with both large and small audiences
Prior work experience in a Service delivery and support position within a software and/or services company
Attention to detail and good problem solving skills
Problem-solving mentality leveraging internal and/or external resources
Exceptional verbal and written communication
Although not essential, Industry certifications relating to key vendors such as Microsoft, HPE, Cisco, IBM etc. is advantageous
Project Experience Types/Qualities
2+ years end user support within an IT environment as part of responsibilities
2+ years of design, implementation, and/or support of highly distributed users (i.e. having responsibility for ensuring availability, reliability, etc.)
2+ years of experience in “migrating” on premise workloads to the cloud
2+ years of success in IT deployment projects
HPE Servers/Storage, Microsoft Azure, Hyper-V, VMWare, Windows Server, Networking, Wireless Technologies, Hyperconverged
To apply for this role submit a covering letter and CV to firstname.lastname@example.org